Frequently Asked Question
FAQ and Helpful Information to Guide You
Here, we’ve gathered some commonly asked questions to help you learn more about our products, services, and how we can support your design journey. If you can’t find the answer you’re looking for, don’t hesitate to get in touch with our support team.
General Questions
1. What is Modern PSD?
ModernPSD.com is a platform offering high-quality mockups and design resources. We provide a wide range of customizable PSD files, from smartphone and laptop mockups to scene creators, all designed to help you showcase your work in a professional and visually appealing way.
2. How do I download a PSD template?
It’s easy! Browse through our collection, select your desired templates, add them to your cart, and proceed to checkout. Once your purchase is complete, your templates will be ready for instant download.
Rest assured, all transactions are secured for a smooth and safe shopping experience.
3. Are the mockups on Modern PSD easy to customize?
Yes, all mockups and templates on Modern PSD are designed to be fully layered and well-organized, making them easy to customize even for users with basic Photoshop skills.
4. What software do I need to use for PSD templates?
To edit and customize our PSD templates, you’ll need Adobe Photoshop or another software that supports PSD files. We recommend using the latest version of Photoshop for the best experience.
5. Do you provide support if I have trouble using a template?
Yes, we offer support for all of our products. If you encounter any issues or have questions, feel free to contact us, and we’ll be happy to assist you.
6. Can I request a custom PSD template?
Yes, you can request a custom PSD template. Once it’s ready, we’ll publish it as a product for you to purchase. Click here to request a mockup.
7. How can I contact you?
You can contact us by using our contact form on the website. We will respond to your inquiry as soon as possible.
8. Who can benefit from using Modern PSD?
Graphic designers, web developers, marketers, and anyone involved in digital or print design can benefit from Modern PSD’s resources to speed up their workflow and create polished, professional visuals.
Pre-Purchase Questions
1. What types of products can I find on ModernPSD?
Our diverse catalog includes mockups for smartphones, laptops, tablets, business cards, resumes, packaging, and scene creators. We also offer templates for various design purposes, ensuring that you have all the resources you need to create stunning visuals.
3. How do I purchase from ModernPSD.com?
Yes, we offer detailed previews and descriptions of each product on our website. You can review the features and see exactly what you’re purchasing before making a decision.
3. Are your iPhone mockups high resolution?
Purchasing is simple! Just browse our catalog, select the product you’d like to buy, add it to your cart, and proceed to checkout. After payment, you’ll instantly receive access to download your product.
Payment and Security Questions
1. Is the payment process secure?
Yes! We ensure that all transactions are secure and processed through reliable, encrypted payment gateways to protect your personal information.
2. What payment methods do you accept?
We accept a variety of secure payment methods, including credit cards, PayPal, and other trusted payment options. Your payment is processed safely and securely.
3. Is the payment process safe?
Yes, we use the secure Paddle payment gateway to ensure that all transactions are processed safely and your personal information is protected.
Product Usage Questions
1. How can I get support if I need help with a product?
If you need assistance, our support team is ready to help! You can contact us directly via email or join our Facebook group to connect with us and our community for further assistance.
2. What software do I need to use your products?
Our products are primarily in PSD (Photoshop) and AI (Illustrator) formats. Adobe Photoshop is required for PSD files, while Illustrator is recommended for AI templates. Some of our products may also work with other design software that supports these file types.
Support and Assistance
1. Can I use your mockups for commercial projects?
Yes! All of our products come with a commercial license, allowing you to use them for both personal and commercial projects without any additional permissions or restrictions.
2. What is Modern PSD’s refund policy?
For detailed information about returns and eligibility, please visit our Refund Policy page.