Frequently Asked Question
FAQ and Helpful Information to Guide You
Here, we’ve gathered some commonly asked questions to help you learn more about our products, services, and how we can support your design journey. If you can’t find the answer you’re looking for, don’t hesitate to get in touch with our support team.
General Questions
Modern PSD is a platform offering high-quality, customizable Photoshop design templates. Our resources are designed to help designers, artists, and businesses create professional-grade visuals quickly and easily.
To download a PSD template, simply browse our library, select the template you want, and click the download button. You’ll be prompted to complete your purchase or access the file if it’s free. Once the transaction is complete, the file will be available for download in your account.
Yes! All our PSD templates are fully customizable. Each template comes with organized layers and editable elements, allowing you to easily adjust colors, text, images, and more to fit your specific needs.
Our mockups and templates come in PSD (Photoshop Document) format, which is a standard file format used by designers and creatives.
Yes, you can customize our mockups and templates to suit your design needs. PSD files are fully editable, which means you can change the colors, text, and other design elements to match your project requirements.
You can contact us by sending an email to info@modernpsd.com or by using our contact form on the website. We will respond to your inquiry as soon as possible.
Pre-Purchase Questions
Our diverse catalog includes mockups for smartphones, laptops, tablets, business cards, resumes, packaging, and scene creators. We also offer templates for various design purposes, ensuring that you have all the resources you need to create stunning visuals.
Yes, we offer detailed previews and descriptions of each product on our website. You can review the features and see exactly what you’re purchasing before making a decision.
Purchasing is simple! Just browse our catalog, select the product you’d like to buy, add it to your cart, and proceed to checkout. After payment, you’ll instantly receive access to download your product.
Payment and Security Questions
Yes! We ensure that all transactions are secure and processed through reliable, encrypted payment gateways to protect your personal information.
We accept a variety of secure payment methods, including credit cards, PayPal, and other trusted payment options. Your payment is processed safely and securely.
Yes, we use the secure Paddle payment gateway to ensure that all transactions are processed safely and your personal information is protected.
Product Usage Questions
If you need assistance, our support team is ready to help! You can contact us directly via email or join our Facebook group to connect with us and our community for further assistance.
Our products are primarily in PSD (Photoshop) and AI (Illustrator) formats. Adobe Photoshop is required for PSD files, while Illustrator is recommended for AI templates. Some of our products may also work with other design software that supports these file types.
Support and Assistance
Yes! All of our products come with a commercial license, allowing you to use them for both personal and commercial projects without any additional permissions or restrictions.
Due to the nature of digital products, we do not offer refunds once a purchase has been made. However, if you encounter any issues, please reach out to our support team, and we’ll do our best to resolve them.
