Privacy Policy

Welcome to ModernPSD.com (“ModernPSD,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection, consumer protection, and digital commerce laws worldwide.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access our website, purchase digital products, or communicate with us.

By using ModernPSD.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

1. Scope & Applicability

This Privacy Policy applies to all users worldwide, including visitors, customers, and business partners, regardless of location.

Where local law grants additional mandatory rights, those rights shall apply without limiting the protections described in this policy.

2. Information We Collect

We collect only the information necessary to operate our services, deliver digital products, comply with legal obligations, and protect against fraud or misuse.

2.1 Information You Provide

• Name
• Email address
• Billing-related information (processed by third-party payment providers)
• Order details (product name, order number, purchase date)
• Communications submitted via contact forms, support requests, or email

We do not store full payment card numbers or sensitive authentication data.

2.2 Automatically Collected Information

When you access our website, we may automatically collect:

• IP address
• Device type and browser information
• Operating system
• Referring URLs
• Date, time, and duration of visits
• Pages viewed and interaction data

This information is used for security, analytics, service optimisation, and fraud prevention.

2.3 Digital Purchase, Access & Delivery Records

To support digital delivery, refunds, and dispute resolution, we may collect and retain:

• Proof of purchase and delivery
• Download and/or access logs
• Device and IP metadata
• Support communications related to orders

These records directly support our Refund Policy and Terms and Conditions.

3. How We Use Your Information

We use personal data strictly for legitimate and lawful purposes, including:

• Delivering digital products and managing licences
• Processing payments and refunds
• Verifying consent for immediate digital delivery
• Providing customer support
• Preventing fraud, abuse, and unauthorised access
• Resolving disputes and chargebacks
• Improving website functionality and user experience
• Complying with legal, tax, and regulatory obligations

We do not use personal data for purposes incompatible with those listed above.

4. Legal Bases for Processing

Depending on jurisdiction, we process personal data based on one or more of the following:

• Performance of a contract
• Explicit user consent
• Compliance with legal obligations
• Legitimate business interests (security, fraud prevention, dispute resolution)

5. Payment Processing & Third-Party Services

We rely on trusted third-party service providers to operate our business.

Key categories include:

• Payment processors (e.g. Paddle)
• Analytics providers (e.g. Google Analytics, Microsoft Clarity)
• Infrastructure and content delivery services

These providers process data only as necessary to perform their services and are contractually required to maintain appropriate data protection standards.

6. Sharing of Personal Information

We do not sell or rent personal data.

We may share data only where necessary:

• With payment providers for transaction processing and refunds
• With analytics services in anonymised or aggregated form
• To comply with legal obligations or lawful requests
• To defend legal claims, resolve disputes, or prevent fraud

All disclosures are limited to the minimum required.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality
• Analyse traffic and usage patterns
• Improve performance and user experience

You may control cookies through your browser settings. Disabling cookies may affect certain features.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil contractual obligations
• Support refund and dispute timeframes
• Comply with legal and tax requirements
• Protect intellectual property and enforce licences

When data is no longer required, it is securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational safeguards to protect personal data against:

• Unauthorised access
• Loss, misuse, or alteration
• Unlawful disclosure

While no system is completely secure, we take reasonable measures consistent with industry standards.

10. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Access personal data we hold about you
• Request correction of inaccurate information
• Request deletion of personal data (subject to legal and contractual limits)
• Object to certain processing activities
• Request data portability

Requests may be made by contacting us using the details below.

Data required to enforce contracts, resolve disputes, or comply with legal obligations may be retained even after a deletion request.

11. International Data Transfers

Personal data may be processed or stored outside your country of residence. Where required, appropriate safeguards are implemented to ensure lawful and secure international transfers.

12. Children’s Privacy

ModernPSD does not knowingly collect personal data from individuals under the age required by local law to consent to data processing. If such data is identified, it will be deleted promptly.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. Accessing third-party sites is at your own risk.

14. Refunds, Disputes & Legal Compliance

Personal data related to purchases, access logs, and communications may be used to:

• Verify delivery and usage
• Assess refund eligibility
• Respond to chargebacks or legal claims

This processing is essential to enforcing our Refund Policy and Terms and Conditions.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

• Updates take effect upon publication
• The “Last Updated” date will reflect changes
• Continued use of our services constitutes acceptance of the revised policy

16. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: contact@modernpsd.com